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USFN Publishes Industry’s First Quality Assurance Training Guide

FOR IMMEDIATE RELEASE
CONTACT: Alberta Hultman (800) 635-6128 ext. 219

     TUSTIN, CA - June 23, 2006 ... USFN, a resource network serving the mortgage industry, announced the publication of Writing and Implementing a Living Quality Plan for Mortgage Servicers and Law Firms (“A Living Quality Plan”), a guide for mortgage companies and law firms interested in implementing a quality assurance program in their organization.  USFN Executive Director Alberta Hultman made the announcement.

     The 200+-page, hardcover book, written by Dennis Jankowski, national quality director for First American Default Information Services, is a practical guide to organized, ongoing quality assurance.  The resource includes content on beginning the process, writing the plan, statistical process controls, and includes sample mortgage servicer and law firm quality plans.  

     “Mortgage executives, law firms and vendors can all realize tremendous benefits from the systematic approach to quality assurance planning framed out in this book,” said Jankowski. “A Living Quality Plan leverages the best elements of other proven, formal quality assurance programs, and shows you how to implement them to enhance the value of your organization’s service or product. It’s a first-of-its-kind resource for the mortgage industry.” 

     The guide’s full table of contents can be viewed online in the Products & Publications section of our website, under "A Living Quality Plan".  To order A Living Quality Plan for $195.00, as well as additional important USFN publications, you can download the order form from the Products & Publications section of our website or call (800) 635-6128 ext. 215 to request an order form.

     USFN is a national not-for-profit association of highly qualified attorneys, trustee companies and associates providing comprehensive default services to the mortgage banking industry.