NMSRD -- The National Mortgage Servicer's Reference
DirectoryTM (25th ed.)
Links
*These updates all refer to the 25th edition of the
NMSRD, which was released in September 2008. (Please check
to make sure that your edition is current. If it's not, click here for
information on ordering the 25th ed.)
CHAPTER 1 - State Summaries
- Estimated Foreclosure Timelines --
Updates for New York(New
York City and Long Island), New York(Outside
New York City and Long Island), North
Carolina, and Rhode
Island.
California update: "Enhanced" notice of sale for
loans secured by residential real property where the billing address for
the mortgage note is different from the property address. (effective
9/6/08)
CHAPTER 9 - Servicemembers Civil Relief
Act
Servicemembers Civil Relief Act
- Online Military Service Verification (available to the
public - no password required)
CHAPTER 10 - FANNIE MAE
New Foreclosure and Bankruptcy Attorney Network and Attorneys' Fees
and Costs -- Announcement
08-19 (8/6/08)
Increase in Incentive Fees for Loss Mitigation Alternatives -- Announcement
08-20 (8/11/08)
CHAPTER 12 - HUD Insured Loans
In some of the documents below, you will need to scroll to the
desired section. To minimize scrolling, you may do a word search within
the document for the desired section by
pressing Ctrl+F ("Find" shortcut) and typing in a search
term.
Note: The documents represented by the
following links matched the printed 25th Edition of the NMSRD
at time of printing. They are, however, subject to change at any time.
These links are updated from time to time to reflect the most current
information available, which consequently may not match the document
listed in the printed version of the NMSRD. Additionally, visitors are
advised to contact HUD to confirm the latest
information.
HOPE FOR HOMEOWNERS PROGRAM
-- Authorized by the Housing and Economic
Recovery Act of 2008 and announced by HUD Secretary Preston on October
1, 2008. Detailed information about eligibility and other requirements
can be found at www.fha.gov. Website
includes fact sheets and FAQs.
A. Mortgagee Letter 2006-15: Future Delinquency Reporting Requirements
B. Mortgagee Letter 2006-28: Mortgage and Foreclosure Rights of
Servicemembers under the Servicemembers Civil Relief
Act (11/20/06)
C. Mortgagee Letter 2008-20:
This letter is an update Mortgagee Letter 2004-40.
This Mortgagee Letter announces points of contacts and
geographic areas of responsibilities for Single Family
Management and Marketing (M&M) contracts for Maryland and the
District of Columbia.
D. Mortgagee Letter 2008-29
and the Attachments,
and Mortgagee Letter 2008-30:
Hope for Homeowners Mortgagee Letters and Exhibits.
1. HUD LOSS MITIGATION PROGRAMS
A. Mortgagee
Letter 2008-21.
This letter adresses the legal fees and foreclosure costs that have
changed concerning loss
mitigation.
B. Mortgagee
Letter 2008-27.
(9/26/08) - Treble Damages for Failure to Engage in Loss Mitigation.
2. HUD TIER
RANKING SYSTEM
3. Mortgagee Letters 2006-31 (with attachment); 2005-18, 2004-30 and its attachment
4. HUD'S NEIGHBORHOOD WATCH SYSTEM (Also
see ML 2006-27 and ML 2005-26)
5. Mortgagee Letter 93-14
6. Mortgagee
Letter 89-32
7. Mortgagee Letter 2002-19 (2002-19 is updated in
part by ML 2007-03)
8. Mortgagee Letter 2001-19, with attachments 1, 2, 3
(for actions
commenced prior to September 1, 2005)
9. Mortgagee Letter 2005-30, with attachments 1, 2, 3, and 4
(for actions
commenced on or after September 1, 2005).
10. FHA CONNECTION
11. HUD HOMEOWNERSHIP CENTERS [Also see Announcement
of FHA Resource
Center
ML 2006-08 (5/1/06).]
12. MANAGEMENT & MARKETING CONTRACTORS:
HUD's M&M website. Also see Mortgagee
Letter 2004-45 and updates in Mortgagee
Letters 2007-07, 2006-32, 2006-02, 2005-35, 2005-29, 2005-25,
2005-12, 2005-07, and 2005-04.
13. HUD DEBENTURE RATES and Mortgagee Letter 2004-33
14. Mortgagee Letter 2007-03 -- the ML and/or its attachments cover
items 14.A to 14.T, unless otherwise
noted. (Scroll/word search for desired information within ML
2007-03 and/or review relevant attachments.)
Frequently
Asked Questions/FAQs (11/14/07) re ML 2007-03.
A. Claiming Reimbursement (also see ML 2002-19)
B. Responsibility for Damage (also see ML 2002-19)
1. Damage by fire, flood,
earthquake, tornado, hurricane, or condominium's boiler explosion
2. Damage due to mortgagee
neglect
C. Existing Warranties
NOTE: The P&P-related info
presented below and in some of the listed links is provided for
convenient reference to the general requirements
only. For all
current REO P&P cost schedules, and as announced in Mortgagee
Letter 2004-16, readers
should refer to: www.hud.gov/offices/hsg/sfh/reo/pandpsched/index.cfm.
D. Inspections (Scroll to Attachment 2)
E. Boarding of Properties (Scroll to Attachment 4)
F. Debris Removal (Scroll to Attachment
5)
G. Hazardous Waste Removal (Scroll to Attachment 5)
H. Ground and Yard Maintenance (Scroll to Attachment 6)
I. Eviction - SEE LINK 9 ABOVE
J. Winterization (Scroll to Attachment
7)
K. Utilities (Scroll to Attachment 7)
L. Lock Change/Securing/Winterizing Swimming Pools (Scroll to Attachment 3)
M. Photographs (Scroll to Attachment 3)
N. Signs for Emergency Contact (Scroll to Attachment 2)
O. Failure to Perform Preservation & Protection
P. Request to Exceed Cost Limits (Scroll to Attachment 8)
Q. Extensions of Time
R. Lender Appeal Process (Scroll to Attachment 10)
S. Allowable Post-Endorsement Fees & Charges (See Part II of ML 2002-10)
T. Maximum Allowable Cost per Property (Scroll to Attachment 1)
CHAPTER 14 - Veterans
Administration
VA Loan Electronic Reporting Interface
(VALERI): The primary vehicle for communicating information is
the VALERI website. On
that site can be found implementation materials, regulatory
reference documents, servicer reference documentation, servicer
reporting requirements, contact information, and FAQs.
Circular
26-08-8 (06/10/2008) and Circular
26-08-10 (7/22/08)
In some of the documents below, you will need to scroll to the
desired section. To minimize scrolling, you may do a word search within
the document for the desired section by pressing Ctrl+F ("Find"
shortcut) and typing in a search term.
Note: The documents represented by the
following links matched the printed version of the NMSRD at time of
printing. They are, however, subject to change at any time. These links
are updated from time to time to reflect the most current information
available, which consequently may not match the document listed in the
printed version of the NMSRD. Additionally, visitors are advised to
contact the appropriate VA office to confirm the latest
information.
- VA SERVICING GUIDE (Note: Page numbers provided below
refer to the actual document, and not to the PDF page number)
Introduction to Servicer Procedures (Scroll or word
search for page 4)
Introduction to the Servicer Web Portal (Scroll or word
search for page 9)
General Loan Servicing (Scroll or word search for page
47)
Delinquent Loan Servicing (Scroll or word search for page
59)
Loss Mitigation (Scroll or word search for page 71)
Refunds (Scroll or word search for page 88)
Foreclosure (Scroll or word search for page 92)
Property and Title Transfers (Scroll or word search for
page 101)
Claims (Scroll or word search for page 110)
Post-Audits (Scroll or word search for page 133)
Bills of Collection (Scroll or word search for page
137)
Appeals (Scroll or word search for page 142)
Training (Scroll or word search for page 159)
Title Documents on
Conveyance -- see Circular
26-08-10 (7/22/08) Also see Title
Document Frames
Foreclosure Time Frames -- Table
of Foreclosure Time Frames (2/01/08)
Attorney Fees -- Table
of Maximum Allowable Attorney Fees for Foreclosure (2/01/08)
VALERI
Fee Cost Schedule-- Contains the allowable fees and costs
for all categories of expenses and advances for each state.
Note: States are listed according to the Regional Loan
Center (RLC) under which they fall. The RLC websites contain
announcements about local procedures and guidance, as well as telephone
and email adresses for employees.
ATLANTA RLC
(Georgia, North Carolina, South Carolina,
Tennessee)
CLEVELAND RLC
(Delaware, Indiana, Michigan, New Jersey, Ohio,
Pennsylvania)
DENVER RLC
(Alaska, Colorado, Idaho, Montana, Oregon, Utah,
Washington, Wyoming)
HOUSTON RLC
(Arkansas, Louisiana, Oklahoma, Texas)
MANCHESTER RLC
(Connecticut, Maine, Massachusetts, New Hampshire, New
York, Rhode Island, Vermont)
PHOENIX RLC
(Arizona, California, Nevada, New Mexico)
ROANOKE RLC
(D.C., Kentucky, Maryland, Virginia, West Virginia)
St. PAUL RLC
(Illinois, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota,
South Dakota, Wisconsin)
St. PETERSBURG RLC
(Alabama, Florida, Mississippi, Puerto Rico, U.S. Virgin Islands)
CHAPTER 15 - PRIVATE MORTGAGE
INSURANCE
MGIC has created time frames to provide, by state, an appropriate
time interval between the due date of the first unpaid installment and
claim filing. The state time frames were established by adding the
following time intervals: 4 months from the date of the first unpaid
installment to initiate foreclosure action; a time period to acquire
title to the property, varying by state and method of foreclosure, and
60 days from title acquistion to submit the claim. Time frames
chart: click here.
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