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USFN 20th Anniversary

Guestbook
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Writing & Implementing - A Living Quality Plan - for Mortgage Servicers & Law Firms 
 

Description

ImageIntroduced in June 2006, Writing and Implementing a Living Quality Plan for Mortgage Servicers and Law Firms (A Living Quality Plan) is the industry's first practical guide to organized, ongoing quality assurance. This 200-page hardcover book was written by Dennis Jankowski, National Quality Director for First American Default Information Services, and published by USFN. 

> Table of Contents of A Living Quality Plan (in downloadable PDF format).

> For more information about the content of A Living Quality Plan, please contact the author Dennis Jankowski djanko@comcast.net.
 
> In some editions of the USFN e-Update, author Dennis Jankowski has been overviewing principles and topics from A Living Quality Plan. You can view Dennis' articles by clicking the links below.

Cost/Ordering

One hardcover copy of A Living Quality Plan is $195, with quantity discounts available. USFN members may order online. Non-USFN members: download an order form below or contact USFN for more information at (800) 635-6128, x217.

Members: Order Online
Non Members: Download Order Form -- After downloading, please print it out, fill it in and either fax (714-573-2650) or mail to USFN. The completed order may also be scanned and emailed as an attachment to order@usfn.org. 

 

 

(Adobe Acrobat Reader download is free, or email us your fax number to receive the order form by fax.)

     
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