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USFN 25th Anniversary

Guestbook
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Writing & Implementing - A Living Quality Plan - for Mortgage Servicers & Law Firms

 
Description

Introduced in June 2006, Writing and Implementing a Living Quality Plan for Mortgage Servicers and Law Firms (A Living Quality Plan) is the industry's first practical guide to organized, ongoing quality assurance. This 200-page hardcover book (published by USFN) was written by Dennis Jankowski, then the National Quality Director for First American Default Information Services, and now the VP - AMC Optimization for CoreLogic.

  • Table of Contents of A Living Quality Plan (in downloadable PDF format).
  • For more information about the content of A Living Quality Plan, please contact the author Dennis Jankowski.
  • In some editions of the USFN e-Update, author Dennis Jankowski has overviewed principles and topics from A Living Quality Plan. You can view Dennis' articles by clicking the links below.
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Cost/Ordering

One hardcover copy of A Living Quality Plan is $205, with quantity discounts available. USFN Members may order online. Non-USFN Members: download the order form below or contact USFN for more info re ordering at (800) 635-6128 x217.

Members: Order Online (Online ordering is available only to USFN Member law firms and trustee companies.)

Non-Members: Download Order Form -- Once you download the form, you can tab through the fields, fill in the form "on-screen", save and email it to order@usfn.org.  Or, you can print it out and fax it to (714) 573-2650) or mail to USFN (see address at bottom of website, or at bottom of form).

 
     
(Adobe Acrobat Reader download is free, or email us your fax number to receive the order form by fax.)  
     
625 The City Drive, Suite 310, Orange, CA 92868.
P (800) 635-6128 or (714) 838-7167  ·  F (714) 573-2650  ·  E info@usfn.org
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