EDUCATION SESSIONS
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| 3:30 pm - 5:30
pm |
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Default Servicing 101 Super
Session
* Stand alone workshop dedicated to
educating those new to the field on the basics of the servicing
industry. MORE
INFORMATION
This session is open to all registered
attendees.
In addition, this session is also available at a special rate
of only $25
for all interested servicers who may not be able to attend the
seminar.
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Servicing Manager's
Networking Roundtable (Servicers Only)
* Open forum encouraging peer-to-peer interaction
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| 8:45 am - 10:15
am |
Managing Occupied
Properties
* Legal statues related to occupied
properties
* Outsourced providers
* Contact with tenant
* Strategies in managing tenants and property
maintenance |
Dangerous Document Issues:
Standing and Evidence in the Courts
* Required documents to appear
* Results for not having the right documents
* Affidavits and declarations vs. live testimony
* Best practices
* Discussion of MERS
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Servicing Discussion
with Fannie, Freddie
HUD & VA
* Open discussion of important product
issues
facing servicers
* Panelists representing Fannie, Freddie, FHA/HUD
& VA will provide updates
* Q & A session
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Vacant
Property Registration Ordinances
* Updates on how the industry is developing
best
practices to address municipal leaders on a
national scale.
* How to implement efficient communication tools
* Best practices
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| 10:30 am - 12:00
pm |
Understanding
HAMP
* HAMP Review &
Solicitation Process
* Trial Payments
* Payment Applications
* Payment Defaults
* Court Requirements
* Credit Reporting
* Modification Results |
Hazard Insurance Recovery
Issues
* Misconceptions about the Mortgagee Clause
* Common causes of delay in payment/claim
denials
* Full credit bid - How it affects your claim
* Fannie Mae, Freddie Mac, FHA & VA issues
regarding hazard claims
* Importance of accurate/quality BPOs to hazard
claims
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Servicer Risk
Management
* Typical areas of risk for Servicers
* Tools to minimize risk
* Litigation management
* Case Studies |
The Real
Impact of the Protecting Tenants At Foreclosure Act
* Best practices established to comply with
PTFA
* Challenges in implementing PTFA
* Affects on eviction litigation
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| 1:30 pm - 3:30
pm |
Overcoming
Eviction/REO Challenges in Today’s
Environment
* Eviction Best Practices
* Alternatives to Eviction
* REO Title Considerations
* REO Best Practices
* State-Specific Hot Topics |
Advanced
Bankruptcy
* Automatic stay issues
* Plan confirmation
* Lien stripping
* Claim issues
* Payment application
* Servicing after discharge
* Red flag documents
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State Housing
Industry Update
* Comparison of larger servicers with housing
finance agencies
* What are housing agencies doing to assist with
the crisis getting solved?
* Reporting requirements
* Escalation requirements
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Loss
Mitigation Forum
* Use of business network and technology
* Dealing with borrowers
* Loss Mitigation options
* Timing of loss mitigation efforts
* Re-default |
| 3:45 pm - 4:45
pm |
8 C’s of
Communication for Clients,
Counsel, and Colleagues
* Contracts, agreements and other important
documents
* Conferences
* Contact Lists
* Computers
* Communication
* Compliments and Complaints
* Clients
* Calamities |
20 Greatest Loan Servicing
Myths
* What is a myth?
* Are certain servicing practices based on myth
instead of an interpretation of law?
* How to determine if a practice is based on a
myth instead of law
* Are there more creative ways to service a loan
based on current law?
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Modifications &
Loss Mitigation in Bankruptcy
* Negotiating and entering loan modifications in
bankruptcy
* Proofs of claim issues with modifications
* Working with Trustees, Judges and Attorneys
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Emerging
Technology Trends
* Leveraging social media
* Evolving role of documentation in the legal
process
* Electronic case filing at state/federal level |
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| 9:00 am - 11:00
am |
Servicing Discussion
with Fannie, Freddie
HUD & VA (repeat)
* Open discussion of important product
issues
facing servicers
* Panelists representing Fannie, Freddie, FHA/HUD
& VA will provide updates
* Q & A session |
Advanced Foreclosure
Issues
* Default/acceleration issues
* Fraud claims in foreclosure
* Delays and communication issues due to loss
mitigation
* Mortgage elimination of other mortgages
* Effective handling of contested matters
* Payment application issues
* Escrow accounting
* New cases
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Hot Topics
Roundtable
* A discussion centering on the latest issues
affecting the default servicing industry |
Legislative Updates
* State-by-state major updates
* Federal updates
* Municipal ordinances |
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