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General Information

Default Servicing 101 Super Session
 * Stand alone workshop dedicated to educating those new to the field on the basics of the servicing
    industry.  MORE INFORMATION

This session is open to all registered attendees. 
In addition, this session is also available at a special rate of only $25
for all interested servicers who may not be able to attend the seminar.
 

Mediation Roundtable
 * Come participate in this new forum where attorneys, servicers and mediation administrators can come together to discuss best practices for mediation hearings. 

The Mediation Roundtable is replacing the Servicing Manager's Networking Roundtable and will be held Wednesday afternoon from 1:30 to 5:30 in the afternoon.  There is no additional cost to participate, but please confirm your attendance with Tiffany Cohen via email at tcohen@usfn.org.

Overcoming Eviction/REO Challenges in Today’s Environment 
 * Eviction Best Practices
 * Alternatives to Eviction
 * REO Title Considerations
 * REO Best Practices
 * State-Specific Hot Topics

Advanced Bankruptcy
 * Automatic stay issues
 * Plan confirmation
 * Lien stripping
 * Claim issues
 * Payment application
 * Servicing after discharge
 * Red flag documents

Loss Mitigation Forum
 * Use of business network and technology
 * Dealing with borrowers
 * Loss Mitigation options
 * Timing of loss mitigation efforts
 * Re-default

RESPA Qualified Written Requests
 * What is a QWR?
 * What is a proper request?
 * Exemptions from RESPA
 * Required responsive action
 * Penalties for non-compliance

20 Greatest Loan Servicing Myths
 * What is a myth?
 * Are certain servicing practices based on myth
    instead of an interpretation of law?
 * How to determine if a practice is based on a
    myth instead of law
 * Are there more creative ways to service a loan
    based on current law?

8 C’s of Communication for Clients,
Counsel, and Colleagues 
 * Contracts, agreements and other important
    documents
 * Conferences
 * Contact Lists
 * Computers
 * Communication
 * Compliments and Complaints
 * Clients
 * Calamities

Managing Occupied Properties
 * Legal statues related to occupied properties
 * Outsourced providers
 * Contact with tenant
 * Strategies in managing tenants and property
    maintenance

Dangerous Document Issues:
Standing and Evidence in the Courts
 * Required documents to appear
 * Results for not having the right documents
 * Affidavits and declarations vs. live testimony
 * Best practices
 * Discussion of MERS

Vacant Property Registration Ordinances
 * Updates on how the industry is developing best
    practices to address municipal leaders on a
    national scale.
 * How to implement efficient communication tools
 * Best practices

Mediation Hearings
 * A look at which states have existing programs
   and the success statistics
 * Problem areas, national and state specific
 * Best practices