Publications and Products

USFN has a rich selection of reference publications and training resources developed for the mortgage servicing industry. The publications library is regularly updated, and most of these publications are available for purchase without restriction.  Please select the links below to order.  Your satisfaction is Guaranteed!



NMSRD™ - The National Mortgage Servicer's Reference Directory™

The award winning National Mortgage Servicer's Reference Directory™ (NMSRD™) includes comprehensive coverage of foreclosure laws, time frames, deficiency statutes, eviction requirements, and documents needed to commence the foreclosure action. 


Timelines Matrices


A valuable tool for any servicing professional, USFN's Timelines Matrices are an accessible and easy-to-read resource with a state-by-state look at eviction and foreclosure timelines covering all 50 states and DC.


Desk Guides

These desk guides are excellent resources of information on questions frequently asked by mortgage servicers in a variety of issue areas.


Training Programs on DVD

These DVD training programs provide basic training for your employees with limited experience – when you need it, on your schedule. The subject matter touches upon the core knowledge your staff needs to work in this complex industry. Each training program includes a DVD and 5 workbooks; additional workbooks may be purchased individually to suit your needs. The workbooks correspond step by step to the DVD which pauses periodically to ensure that the information discussed is being absorbed.


A Living Quality Plan

This valuable 200 page resource is the industry's first practical guide to organized, ongoing quality assurance and provides a practical guide to implementing an ongoing, organized QA process.

The USFN Report*

USFN's quarterly news magazine focusing on industry trends, news, updates, and other beneficial information is sent to all USFN members and industry professionals upon request.  Please submit the USFN Report & e-Update Subscription Form, or use the Join Our Mailing List button to the right. USFN members also have access to the online archives for quick recall of past issues. 



USFN e-Update*

The USFN e-Update is an award-winning monthly e-newsletter providing timely reports on current national and state topics related to mortgage loan servicing. This monthly newsletter is provided to all USFN members and industry professionals upon request.  Please submit the USFN Report & e-Update Subscription Form, or use the Join Our Mailing List button to the right.



USFN Resource Guide

This publication contains contact information for USFN Members, Associate Members, Fannie Mae, Freddie Mac, VA, and HUD. It also contains an industry-wide calendar of mortgage servicing conferences and seminars.


USFN Directory

This publication contains detailed information on USFN Members and Associate Members. The Member sections are organized by state, with contact information on each Member firm, along with a summary of their background and the services they provide.



*search The USFN Report and USFN e-Update articles simultaneously on subjects of interest in the mortgage banking industry by using our Article Library Search.


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