2017 June Loan Management & Servicing Seminar FAQ

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What's included with my Registration Fee?

Your registration fee includes the following:


• Seminar materials and information on sessions and events via the USFN mobile app

• Entrance to all sessions 

• Welcome Reception on Wednesday, Breakfast on Thursday & Friday,  Dinner on Thursday evening

• Servicers Only: Entry to the raffle drawings




What is not included in my Registration Fee? 

Your registration does not include the following: 

• Airfare / transportation to Austin, TX

• Airport transfers 

• Hotel accommodations 

• CLE credit ($60/state)




Who may attend?

USFN's Loan Management & Servicing Seminar is a limited-attendance event.


Those eligible to attend include: 

• Servicers (unlimited per company, discounts may apply) 

• GSEs (unlimited per company, discounts may apply) 

• Investors 

• USFN Members (unlimited per firm) 

• USFN Associate Members (limit per membership level)




Who may not attend?

USFN's Loan Management & Servicing Seminar is a limited-attendance event.


Those ineligible to attend include:


• Members of the media (including trade outlets) 

• Vendors and suppliers who are not USFN Associate Members 

• Non-Member trustee companies and law firms 

If you are unsure about your eligibility to attend, please Contact Us.




May I bring a guest?


Guests are not permitted to attend the education sessions; however, you may purchase guest tickets for the following event: 


• Wednesday Welcome Reception: $120/guest 

• Thursday Reception and Dinner: $150/guest




What is the attire?


Attire for the Loan Management & Servicing Seminar is business casual during the day. Meeting rooms can be on the chilly side, so please bring a light sweater or jacket.




When is the deadline to take advantage of the USFN Hotel Group Rate?

You must reserve your room by 5/18/17 to be in the USFN room block & included in USFN group rates. For more information click here: USFN Loan Management & Servicing Seminar Hotel.




What are my ground transportation options? 

Uber and Lyft are back up and operating in Austin, Texas. In addition to Uber and Lyft, are several other rideshare options in Austin, TX as well. 


Please click here for a list of ride-share options as well as zTrip which is an app that will allow you to arrange for Taxi service. The QR codes also make it easy to access the app if you have a Scan App on your mobile device.  


Click here for DISCOUNTS that were negotiated with local ride-share providers.




Shipping items to the event?

The Hotel is able to store some meeting materials prior to your arrival.   Each item should be clearly marked as follows:

  • Name & Organization Name (not USFN staff member)
  • C/O Hyatt Regency Austin
  • 208 Barton Springs Road, Austin, TX  78704


Packages must be sent for delivery up to two days prior to the scheduled event.  Deliveries that arrive prior to that date will be subject to a $50 storage fee per day.


Should assistance in moving deliveries to and from receiving to the exhibit/meeting area be required, the following charges shall apply:

  • Boxes 50 lbs. or less: $5 each
  • Boxes 50 lbs. or more: $15.00 each
  • Pallets / similar size: $100.00 each
  • Pallets over 500 lbs.: $125.00 each


Note: Distribution of promotional stickers or labels is not allowed in hotel common areas.




What are USFN's Seminar Policies?

USFN seminars are created to foster open and candid communication between mortgage service industry professionals, USFN Member Attorneys and Associate Members. In order to retain the security, integrity and purpose of the sessions, USFN maintains the following policies:


  • Audio and/or video taping of any part of the seminar is prohibited (including individual sessions & networking events). 
  • Members of the media are not permitted to attend.
  • USFN Members and Associate Members are not permitted to host events that conflict with scheduled USFN seminar activities, including but not limited to sessions, networking events and meal functions.



Additional questions?

Please don't hesitate to contact us at register@usfn.org.




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