USFNgage

Where Learning Becomes a Conversation

USFNgage brings mortgage servicing professionals together for four complimentary, 90-minute in-depth virtual learning sessions each year built around conversation, collaboration, and shared expertise.

Rather than simply listening to a presentation, participants engage directly with speakers and one another, exploring timely industry topics through facilitated discussions and small-group breakout sessions. Together, participants exchange experiences, consider best practices, and bring new perspectives back to the full group.

Mortgage servicing professionals participating in a virtual USFNgage discussion

Built for Participation

USFNgage sessions combine expert insight with active participation, providing more time for attendees to explore topics in greater depth, exchange ideas, and learn from one another.

1

FRAME the DISCUSSION

Speakers introduce the session topic and provide context for the issues participants will explore.

2

Choose Your TOPIC

Participants select a breakout topic and join a smaller group for focused discussion.

3

Share and Collaborate

Breakout groups exchange experiences, ask questions, explore best practices, and develop key takeaways.

4

Bring It Back Together

Each group shares a brief report to all participants, expanding the conversation and collective learning.

What You'll Gain

USFNgage sessions are designed to be collaborative, with speakers and participants engaging face-to-face on camera. Through open discussion and shared learning, attendees bring their own experiences, questions, and ideas to the conversation and leave with insights shaped by professionals facing similar challenges across the industry.

  • Explore timely issues in greater depth
  • Learn from peers across the industry
  • Exchange best practices and practical ideas
  • Build relationships beyond your existing network

Who Should Attend

USFNgage brings together USFN members and mortgage servicing professionals from servicers, government-sponsored enterprises, banks, lenders, and other financial institutions. Sessions are designed for professionals who want to explore industry issues, exchange perspectives, and learn from peers across mortgage servicing.

USFNgage is designed for active participation. Come prepared to turn on your camera and engage with both speakers and fellow participants. Participation will include non-verbal communication (reactions, written comments/questions via chat) and verbal communication (answering questions and sharing experiences).

Upcoming USFNgage Sessions

December 3

1–2:30 p.m. CT

What Just Happened?! A Candid Year-End Conversation on Servicing's Biggest Issues

A candid, no-filters discussion of the most consequential developments that shaped mortgage servicing over the past year, from regulatory shifts to market disruptions.

Sponsored by Mortgage Connect

Prepare to Participate

A few simple steps will help you get the most from your USFNgage experience.

Zoom Functionality

To take full advantage of Zoom features during USFNgage sessions, including the ability to select your preferred breakout room, be sure you have the latest version of Zoom downloaded to your computer. To verify your version, open Zoom, select your profile menu, and choose “Check for Updates.”

Equipment

For the best learning and networking experience, we recommend joining the Zoom meeting from a laptop or desktop computer rather than a tablet, smartphone, or other mobile device.

Accessibility

Captions will be enabled for all USFNgage sessions. If you require additional accommodations to fully participate, please email register@usfn.org with as much advance notice as possible.

Access USFNgage Resources

Looking for materials from a previous USFNgage session? Access presentation slides from past sessions.