CASE Files
Practical application for the complexities of default servicing
Put Your Knowledge Into Practice
Intermediate-level education designed for experienced professionals ready to deepen their knowledge and navigate the complexities of mortgage servicing.
Go Beyond the Fundamentals
Build on foundational knowledge with a deeper exploration of the complexities, decisions, and real-world situations encountered in mortgage servicing.
Intermediate Level
Designed for professionals with mid-level industry experience who are ready to deepen their understanding.
Practical Application
Move beyond definitions and explore how concepts play out in real-world situations.
On-Demand Learning
One registration provides access to 16 focused, 30-minute modules ready to view on your schedule.
Explore the CASE Files Curriculum
16 Modules Across Four Areas of Mortgage Default Servicing
Series 1
Title
4 Modules
Explore issues involving liens, title interests, sales, surplus and more.
Explore Series →Series 2
Administrative/Procedural Issues
4 Modules
Explore timelines, document execution, probate, deeds in lieu, and other procedural challenges.
Explore Series →Series 3
Post-Sale
4 Modules
Navigate issues that arise after foreclosure sales, through the REO process, and during audits.
Explore Series →Series 4
Operations
4 Modules
Examine systems, referral packages, scorecards, and automation that support effective operations.
Explore Series →Built for Practical Learning
CASE Files is designed to help experienced professionals deepen their knowledge through focused education they can apply to the realities of default servicing.
Focused Modules
Each 30-minute module explores a specific issue without requiring a major time commitment.
Real-World Perspective
Learn from experienced professionals who understand the challenges encountered in day-to-day practice.
Flexible Access
Access the complete series on demand and move through the curriculum on your schedule.
Learning Beyond the Module
Reinforce what you learn with knowledge checks, session outlines, downloadable slides, and digital badges.
One Program. Four Series. 16 Modules.
Get on-demand access to the complete CASE Files curriculum.







